Practical
Emergency Numbers in Jubail
In Jubail, dial 911 for police, ambulance and fire. Jubail is in the Eastern Province, where Saudi Civil Defense directs emergency calls to the unified 911 number. For an ambulance you can also call 997, the Saudi Red Crescent. Without a Saudi SIM card, the UK government advises dialling 112.
Which numbers should I save?
| Number | Service | Source |
|---|---|---|
| 911 | Unified emergency number: police, civil defense, ambulance, traffic | SPA (Civil Defense), Feb 2026; Saudipedia; FCDO |
| 997 | Ambulance, Saudi Red Crescent Authority | SPA (Red Crescent), Apr 2026; Gulf News, 2023 |
| 998 | Civil Defense, for regions outside Makkah, Madinah, Riyadh and the Eastern Region | SPA (Civil Defense), Feb 2026 |
| 937 | Ministry of Health line, medical advice 24/7 | Ministry of Health; Gulf News, 2024 |
| 112 | Emergency calls without a Saudi SIM card | FCDO (UK government) |
How does 911 work in Jubail?
The Eastern Province got its unified 911 centre in 2022, after Makkah and Riyadh (Source: Saudipedia). In February 2026, Civil Defense told the public to call 911 in the Makkah, Madinah, Riyadh and Eastern regions and 998 in the rest of the Kingdom (Source: SPA, 18 February 2026). One call reaches the right agency.
What if I need medical help that is not an emergency?
Call 937. The Ministry of Health says the line gives medical consultations with doctors 24/7 and advice in poisoning cases. For an ambulance, the Red Crescent asks callers to use 997 or its Asefni app (Source: SPA, 7 April 2026).
Which hospitals in Jubail have an emergency department?
Two hospitals have an emergency service confirmed by an official source. Mouwasat Hospital Jubail, a private hospital in Jubail Industrial City, lists 24/7 emergency services on its own website (Sources: Mouwasat; Expat Exchange). Jubail General Hospital is the Ministry of Health's government hospital for Jubail Governorate; the ministry reported on its emergency section in a February 2017 release, and Saudipedia's 2023 list of Eastern Province government hospitals includes it.
In a real emergency, call 911 or 997 first and let the dispatcher decide where to take you. Your insurance determines which hospital you can use for anything else.
Keep this page with the Jubail travel tips on your phone.
FAQ
What is the emergency number in Jubail?
Dial 911. Saudi Civil Defense says to call 911 for emergencies in the Makkah, Madinah, Riyadh and Eastern regions, and Jubail lies in the Eastern Province. The unified 911 centre passes your call to police, civil defense, traffic and other services. Elsewhere in Saudi Arabia, Civil Defense lists 998.
Which number should I call for an ambulance in Saudi Arabia?
Call 911 in the Eastern Province, or 997, the Saudi Red Crescent Authority's ambulance number. The Red Crescent also takes requests through its Asefni app. For medical advice that is not an emergency, the Ministry of Health runs the 937 line around the clock.
Sources and last checked
Last checked: 7 October 2026.
- SPA, Civil Defense statement, 911 in four regions and 998 elsewhere, 18 February 2026 (primary, accessed 2026-10-07)
- Saudipedia, National Center for Security Operations, Eastern Province 911 centre since 2022 (secondary, accessed 2026-10-07)
- SPA, Saudi Red Crescent Authority, 997 and the Asefni app, 7 April 2026 (primary, accessed 2026-10-07)
- Ministry of Health, 937, 24/7 medical consultations (primary, accessed 2026-10-07)
- Gulf News, contact numbers for tourists, 911 and 937, May 2024 (secondary, accessed 2026-10-07)
- Gulf News, 19 numbers, 997, April 2023 (secondary, accessed 2026-10-07)
- FCDO, getting help, 911, and 112 without a Saudi SIM (primary, accessed 2026-10-07)
- Mouwasat Hospital Jubail, location in Jubail Industrial City and 24/7 emergency services (primary, hospital's own site, accessed 2026-10-07)
- Ministry of Health, Eastern Region emergency sections, Jubail General Hospital emergency section, 6 February 2017 (primary, accessed 2026-10-07)
- Saudipedia, ten government hospitals in the Eastern Province, Jubail General Hospital, 19 February 2023 (secondary, accessed 2026-10-07)
- Expat Exchange, health care in Jubail, hospitals in Jubail, undated (secondary, accessed 2026-10-07)